Kuit Steinart Levy LLP (“Kuits”) is a limited liability partnership registered in England and Wales under number OC334768 with its registered office at 3 St. Mary’s Parsonage, Manchester, M3 2RD and is authorised and regulated by the SRA under SRA number 487060.
Our Professional Indemnity Insurance
We have professional indemnity insurance cover which meets the requirements laid down by the Solicitors Regulation Authority. A copy of our certificate is available on request.
Our Complaints Policy
We operate a formal complaints handling procedure, a copy of which is available on request, to ensure that any complaints (including complaints about bills raised by us) are dealt with quickly and objectively.
If, after following our complaints procedure, you are still not satisfied you may be eligible to complain to the Legal Ombudsman. Further details on eligibility and time limits can be found in our complaints handling procedure or on the Legal Ombudsman’s website at http://www.legalombudsman.org.uk/
Alternative complaints bodies exist which are competent to deal with complaints about legal services in circumstances where we agree with you to use such a scheme. Details of these bodies can be found at the European Commission’s online dispute resolution website: http://ec.europa.eu/odr.
Bribery and Corruption
We have a zero tolerance approach to bribery and corruption and are committed to conducting business according to high standards of integrity.
We are not authorised by the Financial Conduct Authority. However, we are included on the register maintained by the Financial Conduct Authority so that we can carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by Solicitors Regulation Authority. The register can be accessed via the Financial Conduct Authority website at www.fca.org.uk/register
The provision of our legal services may also involve other regulated activities in relation to investments within the meaning of the Financial Services and Markets Act 2000. Although we are not authorised by the Financial Conduct Authority under the Act for those regulated activities, we may undertake activities such as arranging and advising which are incidental to our legal services or which may reasonably be regarded as a necessary part of our legal services. In doing so we are regulated by the Solicitors Regulation Authority. We cannot provide advice on the merits of financial products but can assist you to execute decisions which you may have made in relation to financial products.
All information contained in any email message or attachments is intended solely for the addressee. It is confidential and may also be legally privileged. If you have received any messages in error, please send them back to us, and immediately and permanently delete all copies. The unauthorised use, disclosure, copying or alteration of this message and/or any attachment is strictly prohibited.
It is your responsibility to scan for viruses or otherwise check any email and any attachments. All email messages and any attachments are scanned for viruses prior to leaving our network. However we do not guarantee the security of any message or any attachments and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of any message by a third party.
We may monitor emails sent to and from our network.
Please be aware that the legal services sector is currently being targeted by cyber criminals and fraudsters. These criminals sometimes masquerade as legitimate law firms and send fraudulent correspondence. Please note that ALL Kuits email addresses end with @kuits.com so we ask you to be vigilant if you receive an email in any other format or if you receive any other communication claiming to be from Kuits or any of our partners or employees which you regard as suspicious. It is important that you do not reply to the email or act on any information contained in it and that you immediately contact our Head of Finance, Janie Clement, on 0161 838 7823 as well as the fee earner dealing with your matter.
One of the current scams in circulation is where clients are tricked into sending monies into a fraudsters account. With this in mind, please be aware that we do not send notifications of changes to our bank details by email.
Our General Conditions can be found here: Kuit Steinart Levy LLP – General Conditions – 25th May 2018