Kuits advises on hotel management agreement with Chester Zoo

27th May 2025

Manchester commercial law firm, Kuits Solicitors, has advised Troo Hospitality on the successful completion of a hotel management agreement with Chester Zoo, the UK’s most popular zoo.

The agreement marks a significant step forward in the development of hospitality services at Chester Zoo’s new safari lodge experience, called The Reserve, which is set to open to the public in August 2025. It reflects Troo Hospitality’s continued growth and strategic expansion in the sector.

Kuits’ commercial team provided comprehensive legal advice throughout the negotiation and drafting process, ensuring a smooth and efficient conclusion. The agreement further strengthens Kuits’ reputation as a leading adviser in the hospitality and leisure sectors underlining its specialist expertise in dealing with hotel management agreements.

“We are proud to have supported Troo Hospitality on this exciting collaboration with world-renowned wildlife conservation charity, Chester Zoo,” said Darcy MacMillan, Commercial Solicitor at Kuits. “This agreement represents a unique opportunity to provide high quality guest experiences and contribute to the continued success of both organisations.”

Winston Zahra, CEO of Troo Hospitality said; “The Reserve is a truly special destination and we are proud to bring our expertise in hospitality management to support the zoo’s vision for a world-class guest experience. We have been very impressed with the Kuits team. Their expertise, responsiveness and understanding of the hospitality sector have been invaluable in bringing this agreement to life efficiently and effectively.”

Troo Hospitality is a hotel management company known for delivering tailored solutions across a wide range of hotel brands and independent properties. The partnership with Chester Zoo is expected to enhance the visitor experience by integrating high-quality accommodation with the zoo’s world-class conservation and educational initiatives.

The agreement with Chester Zoo follows the successful negotiations by Kuits’ commercial team, on behalf of Troo Hospitality, with Yotel Edinburgh and Corus Hyde Park.

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